Shipping policy

All orders are processed within 1–3 business days after purchase. Once your order has been shipped, the estimated delivery time is 5–12 days, depending on your location and carrier conditions.

Delivery times may vary due to factors such as holidays, weather, customs delays, or high order volumes. Please note that these are estimated timeframes and not guaranteed delivery dates.

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment in real time. It is the customer’s responsibility to ensure that the shipping address provided is correct at checkout, as we are not responsible for orders shipped to incorrect addresses.

We are not liable for lost, stolen, or delayed packages once they have been handed over to the carrier. If your order has not arrived within the expected timeframe, please contact us so we can assist in locating your package.

For any questions or concerns regarding shipping, feel free to reach out to us at Fitkneepro@outlook.com.